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Privacy Policy

1. Introduction

Altrix Group (“Altrix,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us.

By using our website, you agree to the terms outlined in this Privacy Policy.

2. Data Collected

Data Storage Location

Altrix Group is a U.S.-based company headquartered in St. Louis, Missouri. Our website and associated systems may be hosted on secure servers operated by trusted third-party hosting providers.

We take appropriate measures to ensure that all data is stored securely and handled in accordance with applicable data protection laws and industry standards. Our service providers are required to maintain appropriate safeguards to protect your information.

Registration Data

If you register for an account on our website (e.g., to access the Employee Portal or restricted resources), we may collect and store:

  • Your name
  • Email address
  • Username (if applicable)
  • Any additional information provided in your user profile

Registered users may view, update, or delete their personal information at any time (except for system-defined identifiers such as usernames, where applicable). Website administrators may also access and manage this information for operational and support purposes.

Resource Access & Download Data

When you access or download materials from our Resources section, we may collect:

  • Name and contact details
  • Organization and job title
  • Download activity and preferences

This information helps us:

  • Provide access to relevant materials
  • Understand user interests
  • Improve our content and service offerings
Careers & Application Data

When you apply for a position through our Careers page, we may collect:

  • Personal and contact information
  • Professional background and employment history
  • Resume/CV and supporting documents
  • Any additional information you voluntarily provide

This data is used solely for recruitment and evaluation purposes and is handled with confidentiality.

Support & Communication Data

If you contact us for inquiries, support, or partnership discussions (via forms or email), we may collect:

  • Your name and contact details

  • Organization information

  • Message content and attachments

This information is used strictly for responding to inquiries, providing support, and maintaining communication records. We do not use this data for unsolicited marketing purposes.

Comments (if enabled)

If commenting features are enabled on our website, we may collect:

  • Data entered in the comment form

  • IP address

  • Browser and device information

This information is used to detect spam and maintain website security.

Contact Forms

Information submitted through contact forms on our website is securely transmitted and stored by authorized service providers.

These submissions are used solely for:

  • Responding to inquiries

  • Providing requested information

  • Supporting business communications

We do not sell, rent, or share this information with third parties for marketing purposes.

Analytics Data

We may use analytics tools (such as website traffic analytics services) to understand how visitors interact with our website.

This may include:

  • Pages visited

  • Time spent on pages

  • Device and browser information

  • General geographic location (non-specific)

This data is collected in an aggregated and non-identifiable manner and is used to:

  • Improve website performance

  • Enhance user experience

  • Optimize content and navigation

Users may opt out of certain analytics tracking through their browser settings or available opt-out tools.

Cases for Using the Personal Data

We use your personal information in the following cases:

  • Verifying and identifying users accessing our systems

  • Providing access to resources and restricted content

  • Processing job applications and recruitment activities

  • Responding to inquiries and providing support

  • Sending important updates related to services or policies

  • Monitoring activity to prevent unauthorized access or misuse

  • Improving website functionality and user experience

  • Ensuring the security and integrity of our systems

3. Embedded Content

Third-Party Embedded Content

Pages on the Altrix Group website may include embedded content from third-party platforms, such as videos, social media feeds, or other interactive media.

Embedded content behaves in the exact same manner as if you visited the external website directly.

These third-party websites may:

  • Collect data about you

  • Use cookies and tracking technologies

  • Monitor your interaction with the embedded content

  • Track your activity if you are logged into their platform

We do not control how these third-party services collect or process your data. We encourage users to review their respective privacy policies before interacting with embedded content.

Social Media Integrations
Facebook

We may use integrations such as the Facebook page plugin to display updates and content from our official Facebook page.

Facebook operates under its own privacy and cookie policies. Those policies govern your interaction with embedded Facebook content. Data such as your IP address or activity may be shared with Facebook only after your consent, where applicable.

Twitter/X

Our website may display content feeds using integrations from Twitter (also known as X).

Twitter maintains its own privacy practices, which are independent of Altrix Group. Any data collection or tracking is subject to Twitter’s policies and user consent mechanisms.

Youtube

We may embed videos hosted on YouTube to provide educational, informational, or promotional content.

YouTube may collect usage data, set cookies, and track interactions with embedded videos. Typically:

  • Cookies are not activated until you interact with the video (depending on implementation)

  • Your IP address and usage behavior may be shared with YouTube upon interaction

YouTube’s own privacy policy governs all such interactions and terms of service.

User Responsibility

By interacting with embedded content on our website, you acknowledge that:

  • Third-party platforms may process your data independently

  • Their data practices are outside the control of Altrix Group

  • You are encouraged to review their privacy policies for more information

4. Cookies

What Are Cookies?

The Altrix Group website uses cookies—small text files stored on your device—to enhance user experience and improve website functionality.

Cookies are commonly used to:

  • Remember user preferences and settings

  • Maintain secure sessions for logged-in users

  • Enable core website functionality

  • Provide anonymized analytics and performance insights

Cookies generally help make your browsing experience more efficient and personalized.

Managing Cookies

You have the option to accept or decline cookies.

Most web browsers allow you to control cookies through their settings. You can:

  • Disable cookies entirely

  • Delete existing cookies

  • Configure alerts when cookies are being used

Please note that disabling cookies may affect the functionality and performance of certain parts of our website, including secure areas such as the Employee Portal.

For more information, we recommend consulting your browser’s help documentation.

Types of Cookies We Use
Necessary Cookies (All Visitors)

These cookies are essential for the operation, security, and accessibility of the website.

  • Session Cookies:
    Used to maintain your session and ensure consistent navigation across pages.

  • Security Cookies:
    Used by our hosting and security infrastructure to identify and protect against malicious activity and ensure safe browsing.

Necessary Cookies (Logged-in Users)

Additional cookies are used when users log in to access restricted areas such as the Employee Portal.

  • Authentication Cookies:
    Used to verify user identity and maintain secure login sessions.

  • User Preference Cookies:
    Store interface preferences and settings to improve usability.

  • System Test Cookies:
    Ensure that cookies are enabled and functioning properly in your browser.

Analytics Cookies

We may use analytics tools to understand how users interact with our website. These cookies:

  • Collect anonymized usage data

  • Help us improve website performance and usability

  • Do not identify individual users

Users can opt out of analytics tracking through browser settings or relevant opt-out tools.

Third-Party Cookies

Some cookies may be set by third-party services integrated into our website (such as analytics or embedded content providers).

These third parties have their own privacy and cookie policies, and Altrix Group does not control their data practices.

Consent

By continuing to use our website, you consent to the use of cookies in accordance with this Privacy Policy, unless you choose to disable them through your browser settings.

5. Who Has Access To Your Data
General Access Principles

At Altrix Group, we limit access to personal data strictly to authorized individuals who require it to perform their roles. We do not sell or share your personal data with unauthorized third parties.

Non-Registered Users

If you are not a registered user of our website, we do not retain or have access to personally identifiable information about you, except for limited data collected through:

  • Cookies

  • Analytics tools

  • Contact form submissions (if voluntarily provided)

Such data is used only for operational, security, and communication purposes.

Registered Users

If you have a registered account (e.g., for accessing the Employee Portal or other restricted areas), your personal information may be accessed by:

System Administrators

Authorized personnel responsible for managing the website, maintaining security, and ensuring proper system functionality may access user data as necessary.

Authorized Support & Operations Staff

Designated team members may access your information when required to:

  • Provide technical assistance

  • Respond to inquiries or requests

  • Manage user accounts and permissions

  • Ensure smooth operation of services

Access is granted strictly on a need-to-know basis and in accordance with internal data protection policies.

Recruitment Data Access

If you apply through our Careers page, your information may be accessed by:

  • Hiring managers

  • Human resources personnel

  • Authorized recruitment partners (if applicable)

This access is limited to evaluation and hiring purposes only.

Data Protection Commitment

All individuals with access to personal data within Altrix Group are required to:

  • Maintain confidentiality

  • Follow strict data protection and security protocols

  • Access data only when necessary for legitimate business purposes

6. How Long We Retain Your Data For
General Retention Principles

Altrix Group retains personal data only for as long as necessary to fulfill the purposes for which it was collected, including operational, legal, and compliance requirements.

Communication & Support Data

If you contact us through forms, email, or other communication channels, we may retain:

  • Message content

  • Contact details

  • Related metadata

This information is retained for as long as necessary to:

  • Respond to your inquiry

  • Maintain communication history

  • Improve customer support and service quality

You may request deletion of this data at any time, subject to legal or operational requirements.

Comments (If Enabled)

If commenting features are available on our website, submitted comments and their metadata may be retained to:

  • Recognize returning users

  • Facilitate faster approval of future comments

  • Maintain discussion continuity

You may request the removal of your comments at any time.

Registered User Data

If you register for an account (such as access to the Employee Portal), we store the personal information provided in your user profile.

You have the right to:

  • View your personal data

  • Update or correct your information

  • Request deletion of your account and associated data

Certain system-related identifiers (e.g., usernames) may be retained where necessary for administrative or security purposes.

Website administrators may access and manage this information to ensure proper system functionality and compliance.

Recruitment Data

If you apply for a position through our Careers page, your personal data may be retained for a limited period to:

  • Evaluate your application

  • Maintain records for future opportunities (where permitted)

  • Comply with legal and regulatory obligations

After this period, your data may be securely deleted or anonymized.

Legal & Compliance Retention

In certain cases, Altrix Group may retain data for longer periods where required to:

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

  • Maintain security and fraud prevention measures

7. Security Measures
Data Protection Standards

Altrix Group implements appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

We are committed to maintaining the confidentiality, integrity, and availability of all data handled through our website and systems.

Secure Data Transmission

We use industry-standard SSL/HTTPS encryption protocols across our website to ensure that all data transmitted between users and our servers is securely encrypted.

This helps prevent:

  • Unauthorized interception of data

  • Data tampering during transmission

  • Exposure of sensitive information

Access Controls & System Security

Access to personal data is restricted to authorized personnel only and is governed by strict internal controls, including:

  • Role-based access permissions

  • Secure authentication mechanisms

  • Monitoring and logging of system activity

These measures help safeguard against unauthorized access and misuse of information.

Incident Response & Data Breach Management

In the event of a data breach or security incident, Altrix Group will take immediate action to:

  • Identify and contain the issue

  • Secure system integrity

  • Assess the scope and impact of the breach

  • Notify affected users where required by applicable laws

  • Reset credentials or enforce security measures if necessary

We are committed to responding promptly and transparently to any security incidents.

Continuous Monitoring & Improvement

We continuously review and update our security practices to:

  • Address emerging threats

  • Improve system resilience

  • Ensure compliance with applicable standards and regulations

8. Your Data Rights
General Rights

If you have a registered account on the Altrix Group website, or have submitted personal information through forms, you have the right to:

  • Request access to the personal data we hold about you

  • Request a copy (export) of your personal data in a structured format

  • Request correction or updates to inaccurate or incomplete data

  • Request deletion of your personal data

You may request that we erase your personal data at any time. However, please note:

  • Certain data may be retained where required for legal, administrative, or security purposes

  • We may retain essential account information necessary to maintain system integrity and user authentication

  • If your data is fully deleted, we may no longer be able to provide access to services such as the Employee Portal, support, or other restricted features.

Right to Withdraw Consent

Where data processing is based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing carried out prior to withdrawal.

Right to Restrict or Object to Processing

You may request that we:

  • Restrict the processing of your personal data under certain circumstances

  • Object to specific types of data processing, such as analytics or non-essential data usage

GDPR Compliance (For EU Residents)

Altrix Group is committed to protecting user privacy and aims to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.

If you are located in the European Economic Area (EEA), you have additional rights under GDPR, including:

  • The right to data portability

  • The right to restrict or object to processing

  • The right to lodge a complaint with a data protection authority

We take appropriate steps to ensure that personal data is handled in accordance with GDPR principles when applicable.

Exercising Your Rights

To exercise any of your data rights, you may contact us through the information provided in the Contact Us section of this website.

We will respond to all legitimate requests within a reasonable timeframe, in accordance with applicable laws.

10. Release of Your Data for Legal Purposes
Disclosure for Legal Requirements

At times, Altrix Group may be required or permitted to disclose personal information in response to lawful requests by public authorities, including government agencies, regulatory bodies, or law enforcement officials.

We may disclose your information where we believe, in good faith, that such action is necessary to:

  • Comply with applicable laws, regulations, or legal processes

  • Respond to valid legal requests (e.g., subpoenas, court orders)

  • Protect the rights, property, or safety of our organization, users, or others

  • Investigate or prevent suspected fraud, security threats, or illegal activities

Legal Proceedings & Investigations

In the context of civil litigation, criminal investigations, or regulatory matters, we may disclose relevant personal data where required or deemed appropriate under applicable law.

Where feasible and legally permitted, we may:

  • Notify affected users of such requests

  • Provide an opportunity to challenge or limit the disclosure

However, we are not obligated to provide such notice in all circumstances, particularly where doing so may be prohibited by law or compromise an investigation.

Protection Against Fraud & Misuse

We reserve the right to disclose personal information where we reasonably believe it is necessary to:

  • Detect, prevent, or address fraud or misuse of our services

  • Enforce our terms, policies, and agreements

  • Protect the integrity and security of our systems

Compliance with Applicable Laws

Any disclosure of personal data for legal purposes will be conducted in strict compliance with applicable laws and regulations, including those governing data protection and privacy in relevant jurisdictions.

Limitation of Liability

By using our website and services, you acknowledge that Altrix Group may disclose your information as outlined in this section. We shall not be held liable for disclosures made in good faith in response to lawful requests or legal obligations.