Call Navigator Technology

Altrix Group offers a proprietary, web-based platform designed to enhance post-discharge follow-up care by automating workflows, providing real-time intelligence, and supporting data-driven clinical decisions. It complements both Virtual Admission & Discharge Nursing and Post-Discharge Care Solutions.

Core Purpose

  1. Streamline post-discharge patient information management
  2. Empower care teams to deliver timely, personalized, and risk-sensitive follow-up
  3. Enable data-driven insights to optimize patient outcomes and operational efficiency

Key Functions

  1. Structured Call Management – Organizes patient outreach workflows to support timely follow-up and consistent post-discharge communication.
  2. Customizable Protocols – Adapts workflows to each department’s communication style and post-care objectives
  3. Continuous Monitoring – Captures live patient data, identifies gaps, and alerts care teams to emerging risks
  4. Progress Tracking – Monitors compliance, satisfaction, and call outcomes to continuously refine care strategies

Why Choose “Call Navigator Technology”

  1. Personalized Follow-Up – Tailored interactions by department or diagnosis for more effective care
  2. Informed Decision-Making – Real-time patient feedback helps teams intervene promptly
  3. Operational Efficiency – Automates call assignment and tracking, ensuring consistency across the care continuum

Download Overview Document

Get a quick summary of how Call Navigator works.