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Frequently Asked Questions

Frequently Asked Questions

Need more information? Browse the following Q&As to learn more about who we are, what we do, and how we do it.
01. Who is Altrix Group?
We are a group of team-focused, healthcare professionals who recognize the impact that burnout and high-stress work environments are having on our frontline nurses and healthcare teams. We know that there’s a better way to support the nursing profession so we developed innovative solutions that will improve the health and wellness of the patients we serve and enhance our current workforce by optimizing operational efficiency and clinical productivity.
02. What does Altrix Group do exactly?
We provide virtual admission and discharge nurses and nurse scribes that work behind the scenes to support bedside nurses and healthcare teams so they can focus on providing quality, patient-centered, hands-on care to their patients.
03. How will this benefit my nursing and healthcare team?
You will see a remarked difference in the way nursing and healthcare teams deliver care to patients. In addition, workflows, processes, and throughputs will run more efficiently. Patient satisfaction scores and overall quality scores will improve. Staffing shortages will be alleviated. Operational costs will decrease. Nursing and healthcare team morale will be elevated.
04. Who does Altrix Group employ?
We provide highly qualified, knowledgeable, and trained RNs, LPNs and paraprofessionals for your admission, discharge, and nurse scribe needs.
05. What is a Virtual Admission/Discharge Nurse?
A virtual admission and discharge nurse is a nursing professional that virtually supports the bedside nursing and healthcare team with all the “hands off” components relating to the admission and discharge process for a patient.
06. Does a Virtual Admission and Discharge Nurse replace the bedside nurse?
No. A virtual nurse integrates and collaborates with the onsite nursing and healthcare team, producing a cohesive team to address the patient’s needs.
07. What are some of the benefits of a Virtual Admission/Discharge Nurse?
Virtual nursing professionals help to optimize the bedside healthcare team by reducing clinical documentation and non-clinical tasks, allowing for a quicker response and more time to attend to the patient’s needs. In turn, healthcare teams run more efficiently, improving patient care delivery, nursing and medical staff satisfaction, and quality of care ratings. Additionally, virtual nursing professionals help to reduce operational costs by alleviating the burdens of shift coverage and staffing expenses.
08. What is a Virtual Nurse Scribe?
The virtual nurse scribe assists the bedside nurse in a real-time, virtual environment by documenting the patient encounter from start to finish, including patient history, physical exams, consults and care plans as well as disposition.
09. How does a Virtual Nurse Scribe benefit the bedside nurse?
The virtual nurse scribe helps reduce documentation, and data entry, allowing bedside nurses to be more available to patients and their care, and improves the accuracy of patient records while positively impacting both nurse and patient satisfaction.
10. How does Altrix Group gain access to hospital, clinical facilities, nursing and healthcare teams and patients?
Altrix Group gains access to a hospital and clinical facility’s EMR/EHR platform and internal messaging system through your IT department. With additional technology including computers, iPads, and phones, we can interact with your nursing and healthcare teams as well as patients.
11. What about regulations?
At Altrix Group, we comply with all industry standards (CMS, Joint Commission, DNV, and State), upholding all HIPPA regulations and requirements to ensure the most secure and utmost privacy for our partners and their patients.
12. Do you provide training to the facility nursing and healthcare teams?
Yes. Altrix Group provides virtual training to the onsite facility nursing/medical staff via Microsoft Teams. Training sessions focus on the admissions, discharge, and nurse scribe process(es). Each facility is different, and we accommodate and assimilate to their workflow process, collaborating with the nursing/medical staff with the goal to seamlessly integrate as an asset to their existing healthcare team.
13. How soon can Altrix virtually integrate into the facility?
A. Virtual integration will vary on facility requirements, such as licensure and other paperwork, as well as the hospital and clinical facility’s IT department providing Altrix Group access to their EMR/EHR system.

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