As a Post-Discharge Care Specialist, you will proactively engage and document calls with patients recently discharged from acute care facilities. You will follow structured protocols to assess recovery, confirm medications and appointments, and identify potential risks—ensuring patients have the support needed for a safe transition home.
What You'll Do
Conduct structured phone calls with recently discharged patients.
Assess and document each patient's health status, medications, upcoming appointments, and home-based services.
Identify potential concerns and escalate issues using standardized escalation pathways.
Record all patient interactions using our secure Call Navigator platform.
Ensure accuracy and completeness in all documentation.
Follow HIPAA-compliant communication practices.
What We're Looking For
Why Altrix Group
We are a team of healthcare professionals and virtual care specialists dedicated to improving patient transitions and supporting nursing teams. Join a team committed to doing things better and differently.
Culture – At Altrix Group, YOU matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what’s right for the people and communities we serve.
Flexibility – Remote-first work culture with flexible scheduling and team-based support.
Benefits – This position is eligible for a 401(k) retirement savings plan.
Diversity, Equity, and Inclusion – We’re committed to ensuring everyone has a voice, regardless of role, race, gender, religion, age, or lifestyle.
Development – We believe in equipping you with the resources and growth opportunities to thrive in your role.
Community Involvement – Be an essential part of our core purpose: to improve the health of the people and communities we serve.
Altrix Group is fully committed to providing equal employment opportunities to all individuals, regardless of sex, gender identity, race, religious creed, color, ancestry, age, disability, marital status, sexual orientation, or any other protected characteristic.
