Post-Discharge Patient Solutions
Seamless transitions from hospital to home are pivotal for patient recovery. The post-discharge follow-up phone call is at the core of this transition—a vital resource and service for patients and healthcare providers to ensure continuity of care and patient well-being.
What we do
Through timely interventions and support, we strive to promote successful recoveries and mitigate potential complications. By reinforcing care instructions and addressing concerns early on, we help optimize resource utilization, promote financial sustainability, and strengthen connections with patients and healthcare providers.
How we do it
Our Approach to Post-Discharge Follow-Up
Comprehensive Review and Support:
Our dedicated team of specialists meticulously assesses each patient's post-discharge health status. Through personalized interactions, we gather critical insights to facilitate recovery and drive continuous improvement in care delivery.
Utilization of Cutting-Edge Technology:
Employing our proprietary Call Navigator web app technology, we streamline the process of organizing post-discharge patient information. This ensures timely outreach to individuals discharged within the past 24 hours, maximizing the effectiveness of our interventions.
Proactive Engagement and Assistance:
Our specialists initiate contact with patients, addressing various aspects such as health status, medication compliance, follow-up appointments, and pain management. Any discrepancies or concerns are promptly identified, with patients guided toward appropriate resources for further support.